Thank you for visiting Nuvelliaia.

Nuvelliaia is operated by Hubei Haowu Zhenxuan Network Technology Co., Ltd.

We are committed to providing customers with reliable support and assistance throughout their shopping experience.

If you have any questions regarding products, orders, payments, shipping, returns, refunds, or other shopping-related matters, our customer support team is available to help.

Customer Support

Our customer support team can assist with:

• Product information inquiries;
• Order confirmation and order status updates;
• Payment and checkout assistance;
• Shipping and tracking questions;
• Return and refund requests;
• Damaged, defective, missing, or incorrect product concerns;
• Other purchase-related questions.

Please contact us using the information below:

Customer Support Email:
service@nuvelliaia.com

Customer Support Hotline:
+86-713-8323285

When contacting us regarding an existing order, please include:

• Your order number;
• The email address used when placing the order;
• A brief description of your request or concern.

Providing complete information helps our team locate your order details and provide more efficient assistance.

For return or refund requests, please contact our customer support team before sending any products back.

We will review your request and provide the appropriate return instructions before you proceed.

Business Information

Brand Name:
Nuvelliaia

Legal Company Name:
Hubei Haowu Zhenxuan Network Technology Co., Ltd.

Website:
nuvelliaia.com

Business Address:
No.37 Chibi Avenue, Huangzhou District, Huanggang City, Hubei Province, P.R.China (Self-declared)

Customer Support Email:
service@nuvelliaia.com

Customer Support Hotline:
+86-713-8323285

Nuvelliaia is operated by Hubei Haowu Zhenxuan Network Technology Co., Ltd.